Portsmouth has no shortage of cleaning companies, individual cleaners and online platforms. The price difference between the cheapest and most professional can be significant - and so can the quality, reliability and what happens when something goes wrong.
Insurance
Ask directly: do you have public liability insurance? An uninsured cleaner working in your home is a significant financial risk. VS Group Ltd carries full public liability insurance on every job, domestic and commercial.
Staff Vetting
For a regular service where a cleaner will have access to your home, ask how staff are vetted. Reputable companies carry out reference checks and identity verification. For commercial premises - offices, schools, healthcare - ask specifically about DBS checks.
Products and Equipment
Ask what products the company uses and whether they bring their own equipment. Professional cleaning companies bring professional-grade products matched to each surface type.
Clear Pricing
Avoid companies that cannot give you a clear price before the job. For regular cleaning contracts, get the scope of work in writing.
What Happens If Something Goes Wrong
Ask directly: what is your policy if I am not happy with the clean? A professional company will offer to return and put it right. Also ask what happens if the cleaner cannot make it - reliable companies have cover arrangements.
Reviews and References
A company with 50 reviews averaging 4.9 stars is more credible than one with 5 reviews at 5 stars. Look at how the company responds to any negative reviews.
VS Group Ltd: Professional Cleaning in Portsmouth Since 2020
We are fully insured, our staff are vetted, we bring all products and equipment, and we offer a free re-clean guarantee. We cover all Portsmouth postcodes plus Fareham, Gosport and Southampton. Contact us for a free quote or book online.