VS Group Ltd/ Viktor responded to all emails promptly and professionally. All conversation was over email except on the day when I was busy moving, out the house and preferred being contacted by phone.
The carpet cleaning and end of tenancy cleaning was great and to a high standard. They were flexible (but notified by me in advance) as I asked for cleaning to be done in the morning but later I changed this to the afternoon.
I am very pleased with this service and would recommend it.